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Duncans Mills Tea Shop

Privacy Policy

We respect your privacy and do not share your information with third parties unless required by law.

If you join our mailing list, you can unsubscribe from our list at any time by clicking the “unsubscribe link” in any of our mailing list emails.

 


What personal data we collect and why we collect it

Cookies

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Social Analytics for Sharing 

We use Google Analytics to track social shares made at our website. Google automatically collect and store certain information in their server logs which includes device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL, cookies that may uniquely identify your browser or your Google Account, in accordance with their data privacy policy: https://policies.google.com/privacy

Online Sales

We use Square to process payments through our website.  Here’s a link to their privacy policy:

https://squareup.com/help/us/en/article/3798-square-s-information-collection-policies

Analytics

We use Google Analytics to help us understand how our customers use the Site.  You can read more about how Google uses your personal information here:

https://www.google.com/intl/en/policies/privacy/

You can also opt-out of Google Analytics here:

https://tools.google.com/dlpage/gaoptout

Any of the information we collect from you may be used in one of the following ways:

  • When in line with the preferences you have shared with us, provide you with information or advertising related to our products or services.
  • To personalize your experience (your information helps us to respond to your individual needs).
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).
  • To send periodic emails – The email address you provided for order processing may be used to send you information and updates pertaining to your interests, in addition to receiving occasional company news, updates, related product or service information, etc.  We use a third party email service called MailChimp.  We also use an online registration form which can be accessed using a “Join Us” button on the website.

Note:  If at any time you would like to unsubscribe from receiving emails, we include detailed unsubscribe instructions at the bottom of each email.

 

Do We Disclose Any Information To Outside Parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below or by using the links in the site footer.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to the United States.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

How we protect your data

We update website software as security patches become available. 

What data breach procedures we have in place

In the event of a data breach, affected users will be notified within 48 hours of the incident.

What third parties we receive data from

None.

What automated decision making and/or profiling we do with user data

None.

Additional information

Your Consent

By using our site, you consent to our Privacy Policy and Terms of Use.

 


Contact information

We can be reached through our contact page.

This policy was last modified on 5/1/2026.

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Open 7 days a week in the heart of historic Duncans Mills — between the Russian River wineries and the Sonoma Coast.

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